Each organisation is different with challenges that are unique to their operation and team.
Ultimate Training NI will visit your operation and customise any training to closely match your team’s needs.
Ultimate Training NI has over 20 years experience in training and development in customer driven industries; airline, motor trade, hospitality and retail.
We offer training packages, mystery shopping and customer care training videos.
Techniques include:
Role Play with real-life scenarios
• Group exercises
• Practical activities
• Case studies
• Development planning
Training Packages include:
Pre-course observation on the levels of service provided
• Tailor made course highlighting the specific needs of your business
• Dynamic interactive courses demanding full delegate participation for up to 12 people
• Post course review to assess the effectiveness of the training